Privacy Policy

1.1 Personal Information:

• Name, email address, phone number
• Date of birth and gender
• Emergency contact information
• Payment and billing information
• Profile photo (if provided)

1.2 Health & Fitness Information:

• Fitness goals and preferences
• Health conditions and medical history (voluntarily provided)
• Workout plans, progress tracking, and session notes
• Attendance records and class participation

1.3 Technical Information:

• IP address, browser type, and device information
• Usage data and interaction with our platform
• Cookies and similar tracking technologies

We use your personal information for the following purposes:

• Account Management: To create and manage your membership account
• Service Delivery: To provide fitness training, classes, and personalized programs
• Payment Processing: To process membership fees and payments
• Communication: To send notifications, reminders, updates, and respond to inquiries
• Progress Tracking: To monitor your fitness progress and provide recommendations
• Safety & Security: To ensure facility safety and prevent fraud
• Improvement: To analyze usage and improve our services
• Legal Compliance: To comply with legal obligations and enforce our terms

3.1 We DO NOT sell your personal information to third parties.

3.2 We may share your information with:

• Trainers & Staff: Your assigned trainer and relevant staff members to provide services
• Service Providers: Third-party vendors who assist with payment processing, email services, or platform maintenance (under strict confidentiality agreements)
• Legal Authorities: When required by law, court order, or to protect rights and safety
• Emergency Contacts: Your designated emergency contacts in case of medical emergencies

We implement appropriate technical and organizational measures to protect your personal information:

• Secure encryption for sensitive data transmission
• Password-protected accounts with secure authentication
• Regular security assessments and updates
• Restricted access to personal data on a need-to-know basis
• Secure storage of physical and digital records

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5.1 Active Accounts: We retain your personal information for as long as your account is active or as needed to provide services.

5.2 Closed Accounts: After account closure, we may retain certain information for legal, regulatory, or legitimate business purposes, including:

• Financial records (for tax and accounting purposes)
• Legal compliance and dispute resolution
• Prevention of fraud and abuse

5.3 Retention Period: Typically, we retain data for up to 7 years after account closure, unless a longer period is required by law.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing of your personal information for certain purposes
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for data processing where consent was given

To exercise these rights, please contact us at epicedgecreative@gmail.com or visit our facility.

7.1 What Are Cookies: Cookies are small text files stored on your device to enhance your experience and analyze platform usage.

7.2 How We Use Cookies:

• Essential cookies for platform functionality and security
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

7.3 Cookie Control: You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered members
• Displaying a notice on our platform

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: